Recommendation Systems
What we do
Recommendation systems sit at the intersection of machine learning, user psychology, and business strategy. We build personalisation engines that improve user engagement, conversion, and lifetime value. Our systems handle cold-start problems for new users and items, respect privacy through on-device processing where appropriate, and provide transparent explanations for every recommendation. We have built recommendation engines for e-commerce product discovery, content platforms, job matching, and financial product personalisation.
Collaborative Filtering
User-based and item-based approaches that use community behaviour patterns for accurate suggestions. We implement implicit feedback models using matrix factorisation, neural collaborative filtering, and Bayesian personalised ranking to handle the sparsity inherent in most real-world interaction datasets.
Content-Based & Semantic Recommendations
Feature-driven recommendations using NLP embeddings, image feature extraction, and structured metadata analysis. We build content understanding pipelines with sentence transformers and CLIP that capture semantic similarity beyond keyword matching, enabling recommendations that surface genuinely relevant items users would not find through search.
Real-Time Session Personalisation
Session-aware recommendation engines that adapt to user behaviour within a single visit, using recurrent models and attention mechanisms to capture short-term intent. Particularly valuable for e-commerce, media platforms, and any product where user goals evolve throughout a session.
Search Ranking & Personalisation
Learning-to-rank models using LambdaMART, neural ranking, or cross-encoder architectures that personalise search results based on user context, query intent, and historical engagement. We combine traditional information retrieval signals with personalisation features to deliver search experiences that improve with every interaction.
How we work together
Behavioural Analysis & Data Audit
We study your user interaction data to understand engagement patterns, implicit and explicit preference signals, and the specific recommendation task - whether that is next-item prediction, session-based suggestion, or long-term preference modelling. We assess data sparsity, cold-start exposure, and the diversity of your item catalogue to select the right algorithmic approach.
Algorithm Design & Training
Selection and implementation of the optimal approach - matrix factorisation with ALS or SVD, deep learning with two-tower models or transformers, graph-based recommendations using Neo4j or PyG, or hybrid architectures that combine multiple signals. We calibrate models against business metrics like click-through rate, conversion rate, and revenue per recommendation alongside offline precision scores.
A/B Testing & Online Evaluation
Online experimentation frameworks using feature flags and statistical testing to measure recommendation quality against real business outcomes. We implement interleaving experiments, multi-armed bandits for exploration-exploitation trade-offs, and long-term holdout groups that capture delayed effects on user retention and satisfaction.
Production Serving & Iteration
Low-latency serving infrastructure that delivers personalised recommendations in under 50 milliseconds at scale. We build candidate generation and ranking pipelines using Redis, Elasticsearch, or Pinecone for vector similarity search, with real-time feature stores that incorporate the latest user behaviour. Models are retrained on configurable schedules with automated quality gates.